Q: How can I brand reports with a custom logo, header and footer?
A:
To put your custom logo, header and footer onto reports, go to the menu File > Settings > General > Reports and browse to the image you use as your logo. Then type in or paste text into the report header and footer. These normally carry your contact information.
You can use HTML code, but no JavaScript or Flash.
Note that only Web CEO Professional Edition lets you customize reports for delivering expert services.
You can find detailed info about branding in Web CEO Help file (Help > Help topics > Setting up Web CEO to work your way > Customizing reports with your brand).
Q: How can I remove the standard text at the top/bottom of each exported report?
A:
Our program uses Microsoft Internet Explorer, and some patterns for header and footer are set up by its default.
To remove the standard header and footer, run Internet Explorer, click 'Page Setup' on the 'File' menu. Remove the pattern for header and footer, and click 'OK'.
Q: How do I set up an email account in Web CEO ?
A: To set up an account in the new e-mail account system, do the following:
1. Go to File > Settings > General > Mail Transfer > click 'Add'. Enter the proper SMTP settings of the email you would like to use in Web CEO.
2. If you don't want to enter all the settings manually, click 'Import' and select the mailbox of your regular mail client to import settings from.
3. You can check if the new e-mail account is functioning properly: click 'Test account settings...' button to make Web CEO perform a connection test.
Q: What formats can be used when I export my reports?
A:
If you own Web CEO SmallBiz or Web CEO Professional, you can save or export reports in *.HTML, *.MHT, *.XLS, or *.CSV format using the File > Export command in Web CEO's main menu.
Note: you can export reports to *.XLS format only in Keywords, Ranking, Links, Partners, HitLens, and Monitoring. Export into *.CSV format is only available for Ranking, Links, Partners, and HitLens reports.
Q: Why are the data in CSV reports separated by semicolons/tabs instead of commas?
A:
'CSV' is an abbreviation for Comma Separated Values but it is not limited to commas. Commas, tabs or semicolons can be used as delimiters to separate values in a plain text file, and Microsoft Excel will interpret any of these.
If you have a problem viewing the semicolon delimited report, please do the following:
1. Open the report file in MS Excel.
2. Click on the first column heading to select the column, then select 'Text to column' on the 'Data' submenu of the main Excel menu.
3. The 'Convert text to column' wizard will open. Select 'Delimited' as the data file type and click 'Next'. Next, select 'Semicolon' as a delimiter and press 'Next' and then 'Finish'.
