Website Monitoring
Q: I receive some emails from the program saying my website is not working,
but my host provider says it is nothing wrong with the host. Why can
it be?
A: You probably have enabled some checking that is not allowed
by your host server. For example, you have turned on the host ping, but
there is a firewall or something like that on your server that locks
the host ping. So when our service is trying to ping your server and
fails, you receive the alert message. Open the Services tab, uncheck
the host ping service and press Apply. The host ping will be turned off,
and you will not receive alert messages about it any more.
Make sure
you enable only those monitoring services that you are sure your host
provider allows.
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