Hashtags are everywhere. Ask the youth today what the symbol is, and that’s what they’ll tell you – they’ve never even heard of a “pound sign.” But as a marketing professional, what are you supposed to do with hashtags and how can you create a great one? Can you just adopt some from the mainstream, like the infamous #TBT for Throwback Thursday, or do you need to make your own?
The importance of hashtags lies in their ability to help your brand aggregate user generated content and extend your following by creating a short, memorable slogan, and it’s not hard to do. For those still grappling with the format, however, we’ve pulled together a few key tips that will help you create catchy hashtags for your social media posts, but don’t forget to ask for help from millennials in your own workplace. Continue Reading >>
Set aside 10 minutes of your time to read the latest cutting-edge news in SEO, Tech and Social Media that happened this Spring.
Google has greatly improved its Analytics service. Dated March 9, Google announced a new report in Beta, called User Explorer, which can be found in the Audience section. It provides detailed insight of the number of sessions, bounce rate, revenue, transactions, and your specific goals conversion rate associated with an individual Client or User ID. Once you click a User or Client ID, you get an individual timeline view of this client behavior, including acquisition date, channel and device category, along with the history of activities and interactions with your site or service. The report is a goldmine for those who want to analyze prospects’ behavior and improve an overall customers’ user experience on a website. Learn from Google about use cases of the User Explorer report. Continue Reading >>
When formal customer service comes to mind, most people think about call centers and service desks. And while these are certainly important components, modern brands also need to integrate social media into their customer satisfaction service strategies. This is the only way to meet the demands of tech-savvy consumers who are always connected to the internet.
Whether you are a business guru, a blogger or just an ardent social media user, you will concur that these are interesting times. If SEO optimization is Her Majesty, Social Media marketing is the new Prime Minister of digital marketing. Just when you thought things couldn’t get more social, in comes Instagram with the ability to share your most special moments visually. It is true that other social media platforms have integrated the capability to share photos but there is no denying that Instagram offers the most scintillating opportunity to put your experiences, products and services out there.